Privacy Policy

We have created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for our web sites (www.tridentsw.com, www.powerzip.biz, and www.tridentlist.com)

Information Automatically Logged

Our web server automatically logs information about the visitors, including the IP address, the browser information and in some cases screen resolution and monitor color depth. We use this information to improve our web site and analyze the effectiveness of advertising campaigns by monitoring the web site statistics.

TridentList Subscribers

If you are subscribed to a TridentList-managed mailing list, please click here for information relevant to you.

Order Forms

Our site uses order / registration forms for customers / clients to purchase our products or sign-up for our services. We collect contact information (full name, company name, street address and email address). Some order forms also collect financial information (credit card information).

Contact information from the order forms is used to ship the products / deliver services, and relevant information about our products. The customers' contact information is also used to get in touch with them when necessary in conjunction with the delivery of goods / services they requested.

Financial information that is collected is used to bill the customer for our products. Some of financial information might be collected by our partners/distributors; see the Special Relationships section below.

Surveys

From time to time, we may conduct online surveys which may asks visitors for contact information (full name, company name and email address).

Contact information from the surveys is used to contact the person if we have questions about the improvements suggested by the person.

External Links

This site contains links to other sites. Trident Software Pty Ltd is not responsible for the privacy practices or the content of such Web sites.

Special Relationships

Some of the orders for our products go through our partners/distributors. In case of credit card ordering, all of the order forms offer the option of submitting the information through a secure server. All of our distributors provide us with the contact information (but not the financial information) for all transactions.

Some of our partners used in processing orders / delivery of goods & services are:

• WorldPay Ltd - Shopper Privacy Statement
• DigitalSwift Corporation

Newsletters

We collect contact information (e-mail address and, optionally, full name) from people wishing to subscribe to one of our newsletters. The information is used to send newsletters to the subscribers. The information is not released or sold to third parties under any circumstances. Users unsubscribe from the newsletters by visiting:

http://www.powerzip.net/newsletter.asp 

Support Requests, Bug Report & Suggestion forms

Our online support request, bug report and suggestion forms ask users for contact information (name and e-mail address). This information is used to contact the users if we have questions regarding their suggestions/bug report(s).

Disclosure to Third Parties

We may disclose some of the customers' personal information we have collected to our partners / contractors when necessary for the delivery of goods or services ordered by the customer.

Viewing & Changing or Removing Your Information

If you wish to view / change / remove your personal information that we have collected, please e-mail us on privacy@tridentsw.com

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact privacy@tridentsw.com